OUR STORE POLICIES
We founded NyxiUnlimited with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. Bringing Customer's Quality Products at an Affordable Price. Make Every Gift, A Fun Gift! Earn Points With Every Purchase. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!
SHIPPING POLICY
How It Works
NyxiUnlimited U.S. Shipping Policy
Thank you for shopping at NyxiUnlimited. All orders from NyxiUnlimited are subject to our shipping policy, outlined below. If you have any questions about our shipping practices, please contact our dedicated support team at christy@nyxiunlimited.com.
Where We Ship
NyxiUnlimited is pleased to provide domestic and international shipping options. Please [click here] for more information about international shipping.
NyxiUnlimited offers shipping to all USA states, territories, and even APO/FPO addresses.
Processing
We process orders during our normal business hours.
Unless otherwise stated, please allow 1 to 2 business days for us to process your order.
We make every effort to fulfill orders as quickly as possible, but sometimes life throws us a curveball. (Ahem, Covid-19.) If we are experiencing longer than usual processing times, we will notify you either on our site or by email.
Shipping Rates & Timing
NyxiUnlimited is pleased to offer customers free shipping on all orders. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.
NyxiUnlimited has multiple shipping rates, depending on either the product or the shipping method chosen. The shipping charge will be calculated and displayed during checkout. An estimate of the time it takes to deliver your order will be provided on our website. Please remember that the time it takes to process your order is a separate estimate from the time it takes to ship and deliver your order.
Tracking Your Order
When your order has shipped, we will send you an email with tracking info so you can check in on the delivery of your order. If you don’t receive this email in a timely fashion, please reach out to us at christy@nyxiunlimited.com.
Lost, Stolen, or Damaged Orders
How to Contact Us
If you have any questions or concerns regarding your order or the shipping options available, please contact us at christy@nyxiunlimited.com.
OUR RETURN POLICY
Everything You Need to Know
NyxiUnlimited Return Policy
Effective: 01/24/2023
Thank you for your purchase from NyxiUnlimited. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.
Policy Details
You can return your item 14 days from the date you received it.
Any item from NyxiUnlimited can be returned, no questions asked.
For all returns, please include the purchased item, along with: Proof of purchase, Return form
Shipping Fees
NyxiUnlimited will always pay for return shipping fees.
mail or email
Restocking Fees
All returns are subject to a restocking fee of $5. Exceptions NyxiUnlimited does not charge a restocking fee if: Items are damaged and/or defective, Customer did not order item
Process Details
To return your purchase from NyxiUnlimited, place the item securely in in its original packaging, if possible, along with Proof of purchase, Return form. Please mail your return to the following address:
NyxiUnlimited
Returns
251 Nettle Cemetery Rd
Livingston, Texas 77351
United States
Refunds
After receiving your return and inspecting the condition of your item, NyxiUnlimited will process your return. Please allow at least 7 days to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. NyxiUnlimited will notify you by email when your return has been processed.
Questions?
If you have any questions concerning our return policy, please contact us at Christy@nyxiunlimited.com, 888-270-2251 or visit www.nyxiunlimited.com
Thank you for shopping with NyxiUnlimited!